FAQ

  • What is property management software?

    Property management software is a digital platform that helps landlords, property managers, and real estate operators manage day-to-day operations such as tenant communication, rent collection, maintenance scheduling, and reporting. 

  • Why do property managers use software platforms?

    Property managers use software platforms to streamline operations, reduce manual tasks, improve tenant satisfaction, and keep track of property maintenance, leases, and financial data all in one place. 

  • What are the key benefits of using property management software?

    Key benefits include automation of repetitive tasks, real-time communication with tenants, improved maintenance workflows, data-driven insights, better financial reporting, and enhanced tenant engagement. 

  • Is property management software worth it for small landlords?

    Yes, even small landlords can benefit from property management software by saving time, staying organized, and offering a professional experience for tenants. 

  • What types of properties can be managed with property management software?

    Property management software can be used to manage residential properties (like apartments and houses), commercial properties (office buildings, retail spaces), mixed-use properties, and more. 

  • How do tenants benefit from property management software?

    Tenants benefit by having easy access to rent payments, maintenance requests, amenity bookings, and direct communication channels, often through a mobile app or portal. 

  • What is the difference between cloud-based and on-premise property management software?

    Cloud-based software is accessible from any device with an internet connection and typically requires no installation, while on-premise solutions are installed locally and require in-house IT infrastructure. 

  • How do I choose the right property management software for my building?

    Consider ease of use, scalability, tenant engagement features, support services, and cost. POGO ticks all the boxes, making it an ideal choice for commercial real estate portfolio management of all sizes. 

  • How does property management software improve tenant satisfaction?

    By offering real-time communication, streamlined service requests, and easy access to amenities, POGO enhances tenant satisfaction and retention rates.

  • Can property management software reduce operational costs?

    Absolutely. POGO is an affordable solution that helps property managers lower operational costs by automating routine tasks, improving maintenance workflows, and providing real-time data analytics for better financial planning. Unlike a la carte pricing models, POGO’s Complete level includes all enhancements and new features with no additional or surprise costs. 

  • Is there a mobile app for property management?

    Yes! POGO offers a mobile-friendly platform, making it easy for property managers and tenants to communicate, submit maintenance requests, and manage property operations directly from their smartphones. Offerings in the app are also available via web.

  • What features should I look for in property management software?

    When selecting a property management platform, look for features like tenant communication tools, maintenance scheduling, amenity reservations, building security integration, and robust analytics. POGO offers all of these in one platform. 

  • How can I streamline building maintenance with property management software?

    POGO simplifies building maintenance by allowing property managers to schedule, track, and complete maintenance requests through an easy-to-use web portal, helping reduce downtime and maintenance costs.

  • What is the best property management software for tenant engagement?

    POGO is a top choice for tenant engagement, offering an all-in-one platform for booking amenities, submitting maintenance requests, and staying connected with property management. Designed by property managers, for property managers, POGO is fully customizable and cost-effective—starting at just $0.02 per square foot.