Case Studies

Leadership Square

Client: Robinson Park

Square Feet: 735,000

Tenants: 59

Active Users: 633

Metric: 12-15% efficiency boost by reducing manual operational tasks.

POGO has delivered a measurable operational transformation at Leadership Square, a 735,000 square foot landmark in Oklahoma City with 633 active users. Robinson Park sought a way to unify fragmented operational systems, reduce manual workload, and bring greater transparency to the building’s day-to-day performance. POGO has delivered all of that while strengthening Leadership Square’s tenant community and elevating the overall workplace experience.

Before POGO, property management and engineering teams were navigating multiple systems to handle work orders, tenant communication, reservations, and reporting. This fragmentation created inefficiencies, increased administrative burden, and limited visibility into building operations. POGO consolidated all of these workflows into one integrated platform, giving ownership and operators a single source of truth for how the building is functioning at any moment.

The result has been an operational efficiency gain of 12 to 15 percent. By automating manual tasks, centralizing communication, and streamlining maintenance and service workflows, POGO has reduced the operational bandwidth required to run the property. Managers and engineers spend less time reconciling information across multiple systems and more time focusing on preventive work, service quality, and strategic building enhancements. This shift has directly improved response times, service consistency, and overall building performance.

The platform’s transparency also enables Robinson Park to identify inefficiencies that were previously hidden in day-to-day noise. Patterns in maintenance requests, usage trends, and operational bottlenecks become visible, allowing the team to intervene quickly and make targeted improvements. This data-driven oversight ensures that as tenant needs evolve, Leadership Square can adapt in real time.

These operational gains have had a direct impact on tenant experience. With more time and capacity, the operations team has been able to focus on programming, communication, and personalized service. POGO’s engagement tools have helped foster a stronger sense of community within the building, keeping tenants connected to events, offerings, and each other. Tenants are more satisfied, more engaged, and more aligned with the identity of Leadership Square as a modern, service-focused workplace.

By consolidating systems, improving workflows, and enabling data-backed management, POGO has repositioned Leadership Square as both operationally efficient and tenant-centric. The property now operates with greater speed, clarity, and cohesion, reinforcing its value as a premier commercial destination in Oklahoma City.

Eleven Eleven Main

Client: Copaken-Brooks

Square Feet: 833,540

Tenants: 48

Active Users: 996

Metric: Average cycle time of a maintenance ticket was reduced from 1.48 days to 0.99 days using the platform

POGO is transforming how Copaken-Books manages and protects the long-term value of 1111 Main Street, a 833,540 square foot flagship property in Kansas City. With 996 active users, the platform provides a centralized operational system that brings unprecedented transparency and control to a building of this scale.

For an asset as large and complex as 1111 Main, reactive maintenance is both costly and disruptive. POGO equips the operations team with the tools needed to shift firmly into a proactive posture. Every maintenance request is submitted, tracked, and resolved within the platform, giving operators a real-time view of building health and eliminating the inefficiencies of manual workflows. Issues are addressed faster, service providers are coordinated more efficiently, and all corrective actions are automatically logged for future reference.

POGO’s asset association feature is a critical element of this transformation. Each maintenance ticket can be linked directly to the specific equipment or system involved, building a comprehensive and searchable history of performance for every asset in the building. Patterns become visible quickly. If a chiller, pump, elevator, or HVAC component begins generating a higher volume of tickets, the operations team sees it immediately and can intervene before a minor issue escalates into a capital-intensive failure.

Operators can also upload maintenance manuals, checklists, and preventative maintenance schedules directly into the platform. This not only standardizes procedures across engineering teams but creates an end-to-end digital record that POGO converts into an overall health score for each asset. These scores give ownership a quantifiable, data-backed understanding of building condition and help guide capital planning, budget prioritization, and long-term investment strategies.

POGO’s enhanced analytics layer ties the entire ecosystem together. Leaders at Copaken-Books can visualize building performance, identify trends across the 833,540 square foot property, and make fully informed decisions based on reliable data rather than anecdotal observations. The result is a more resilient, predictable building operation that enhances tenant satisfaction, reduces downtime, and extends asset life cycles.

By enabling true operational transparency and shifting maintenance from reactive to proactive, POGO strengthens the value proposition of 1111 Main Street. The property becomes more desirable to current and prospective tenants, maintenance-related risks are reduced, and ownership protects and enhances asset value over time.

LaSalle Plaza

800 LaSalle Ave, Minneapolis, MN 55402

Client: Hempel Real Estate

Square Feet: 610,000

Tenants: 58

Active Users: 656

Metric: Event attendance has increase by 25% since introduction of POGO

POGO has become a strategic advantage for LaSalle Plaza in Minneapolis, positioning the property as one of the most compelling workplace destinations in the city. With 656 active users, the platform serves as the single digital gateway through which tenants access and engage with the building’s full amenity suite.

LaSalle Plaza has invested in amenities that resonate with employers focused on wellness, culture, and high-quality workplace experiences. POGO amplifies that investment by centralizing everything into one intuitive interface. Tenants use the app to easily reserve and engage with signature offerings such as the onsite pickleball court, cold plunge, and spa facilities, in addition to broader wellness programming, meeting spaces, and daily building services. What previously required multiple systems or manual coordination is now delivered through a seamless, unified experience.

This frictionless access drives consistent usage and enhances the building’s day-to-day vitality. Employees can schedule wellness sessions, book pickleball courts, submit service requests, and stay connected to building programming directly through POGO. The result is a workplace environment where amenities aren’t just available but actively enrich daily routines. For employers, this strengthens their talent value proposition by offering a workspace that supports health, engagement, and productivity.

POGO also provides LaSalle Plaza’s ownership and management with clear insight into how tenants are interacting with the building’s 656 users’ amenity preferences. These data-driven feedback loops inform decisions on programming, future investments, and amenity enhancements, ensuring the building evolves with tenant expectations and maintains a competitive edge in the Minneapolis leasing market.

By making LaSalle Plaza’s premier offerings accessible, visible, and easy to use, POGO helps the building stand out as a modern, amenity-rich environment that attracts and retains top talent across Minneapolis.