Step-by-Step Guide: Using POGO’s Mobile App for Daily Operations
Managing a building is no small task. From security and maintenance to amenities and events, every day brings a long checklist of responsibilities. POGO’s mobile app is designed to streamline these daily operations, giving building operators the tools they need to run smarter, faster, and more efficiently - all from their phone.
In this guide, we’ll walk through the key features of POGO and how they can transform the way you manage your property.
POGO integrates directly with your existing infrastructure, such as parking garages, turnstiles, and entry systems, to create a frictionless experience for both tenants and guests.
- For tenants: Secure mobile credentials eliminate the need for physical badges or keys.
- For guests: Operators can issue temporary passes, ensuring visitors have easy access without compromising security.
- For operators: Real-time monitoring and logs give you a clear view of who’s entering and exiting your building at all times.
2. Maintenance
Maintenance issues are inevitable, but the way you manage them can make all the difference.
- Tenant reporting: Tenants can log issues directly from their mobile device, reducing delays and miscommunication. POGO also allows for on-ticket communication in the event more details need to be added.
- Dispatching technicians: Operators can instantly assign and track tasks, ensuring the right technician is on-site quickly.
- Efficiency boost: Faster reporting and response times mean happier tenants and fewer operational headaches.
Keeping track of building assets has never been easier with POGO’s built-in asset management system.
- Catalog assets: Store make, model, and maintenance history for every piece of equipment.
- Preventative maintenance: Schedule recurring protocols and checklists to keep systems running at peak performance.
- Centralized data: View open tickets, attach manuals or warranty documents, and access everything you need in one place.
- Reporting: Generate detailed reports for capital budgets and forecast future property needs with confidence.
From conference rooms to shared workspaces, POGO makes managing reservations effortless for tenants and operators alike.
- Real-time availability: Tenants can see what’s available and book instantly.
- Customization: Add details like capacity, amenities, and usage rules.
- Monetization: Operators can track usage, set fees, and maximize revenue on shared spaces.
- Flexible scheduling: Manage daily or monthly calendars with blackout dates to prevent conflicts.
Engaging tenants with community events has never been more straightforward.
- Event variety: Create open, registered, or paid events across multiple spaces.
- Custom data: Tailor sign-up forms and details to your event’s needs.
- Visibility control: Decide who sees each event—specific tenants, buildings, or the entire community.
- Calendar integration: Tenants can add events directly to their personal calendars and share them with ease.
6. Real-Time Data and Analytics
Information is power—and POGO delivers it directly to your fingertips.
- Trends at a glance: Monitor building usage, maintenance requests, and amenity engagement in real time.
- Cross-property insights: Compare performance across multiple properties or departments.
- Actionable metrics: Drill down into specific data points to guide operational decisions and forecasting.
- Easy sharing: Export and share reports with your team, stakeholders, or leadership in seconds.
Conclusion
POGO’s mobile app isn’t just a tool, it’s a game-changer for building operations. By integrating security, maintenance, asset management, amenities, events, and analytics into one platform, operators can reduce inefficiencies, boost tenant satisfaction, and future-proof their properties.
With POGO, daily building operations move from reactive to proactive—helping you focus less on juggling tasks and more on creating a thriving tenant experience.